Terms and Conditions

Personal Subscription Agreement

This Personal Subscription Agreement (“Agreement”) sets forth the terms and conditions governing your right to access the Connection Training’s online archive service (the “Service”), through its website www.connectiontraining.com (the “Site”)for a period of one year (annual payments) or for recurring monthly periods (monthly payments) from the date payment for your subscription has been successfully received through our secure online payment partner, PayPal. By completing the online personal subscription form and clicking the box “I have read and agree to the Personal Subscription Agreement” on the personal subscription registration page, and using the Service, you agree to be bound by all of the terms and conditions of this Agreement.

This Agreement expressly incorporates by reference and includes the Site’s general Terms and Conditions, Privacy Policy (see below) and any guidelines, rules or disclaimers that may be posted and updated on specific web pages, or on notices that are sent to you. In the event of any inconsistency between the terms of this Agreement and the general Terms and Conditions (see below), this document shall prevail.

Please carefully review the terms of this Agreement before clicking the relevant check box on the online personal subscription registration form. If you do not wish to accept this Agreement, do not proceed with your subscription.

Binding Terms and Changes

Connection Training reserves the right to change the terms of this Agreement from time to time. Any changes to this Agreement will be posted on this web page.
When the terms are changed, we will provide notice to you by email or by posting a notice on the site. Your continued use of the Service following such notice constitutes your acceptance of those changes. If you no longer agree to the terms of this Agreement or to any changes, please email us at theteam@connectiontraining.com immediately to cancel your subscription.

Use of Site Content

All personal subscribers are reminded that they must strictly adhere to our policy on Use of Site Content as contained in the Site’s general Terms and Conditions (see below).

Password Use and Security

By entering into this Agreement, you acknowledge that the Service is for your exclusive use only. Use or sharing of your user name and password by another user is prohibited. Failure to comply will result in immediate suspension or termination of your account.
You are solely responsible for maintaining the confidentiality of your user name and password and for all activities that occur under your user name and password. You agree to immediately notify us by email at theteam@connectiontraining.com if you become aware of or have reason to believe that there is any unauthorized use of your account or any other breach of security. We are in no way liable for any claims related to the use or misuse of your user name and password due to the activities of any third party outside of our control or due to your failure to maintain their confidentiality and security.

Grant of License

Connection Training grants you a non-transferable, non-exclusive and revocable license to use the Service according to the terms and conditions set forth in this Agreement. Except as expressly granted by this Agreement, you acquire no right, title or license in the Service or the content of any of the Site or other data or materials incorporated in the Service.

Term and Termination

Your access to the Service will continue from the date payment has been successfully received through our secure online payment partner, PayPal, unless it is terminated by Connection Training for any breach of this Agreement or any breach of the Site’s general Terms and Conditions (see below). Connection Training may discontinue or change the Service, or its availability to you, at any time without notice.

Cancellation

You can cancel online at any time by going to You can cancel online at any time by going to https://club.connectiontraining.com/account-2/orders/ and choosing ‘view’ -> ‘view related subscriptions’ -> ‘cancel’. We recommend you also log into your PayPal account and check that the recurring subscription payments have been terminated. Cancellation takes effect immediately. Refunds are not given for partial use of a billing period paid for in advance.

No Assignment

THIS AGREEMENT IS PERSONAL TO YOU, AND YOU MAY NOT ASSIGN YOUR RIGHTS OR OBLIGATIONS TO ANYONE ELSE.

No Waiver

Neither failure nor delay on the part of any party to exercise any right, remedy, power or privilege hereunder nor course of dealing between the parties shall operate as a waiver thereof, or of the exercise of any other right, remedy, power or privilege. No term of this Agreement shall be deemed waived, and no breach consented to, unless such waiver or consent shall be in writing and signed by the party claimed to have waived or consented. No waiver of any rights or consent to any breaches shall constitute a waiver of any other rights or consent to any other breach.

Severability

If any provision in this Agreement is held invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

Law and Jurisdiction

This website is administered Connection Training, located in England. This agreement shall be governed by the laws of England and Wales. The Courts of England and Wales are to have exclusive jurisdiction and venue for any dispute arising out of or in connection with the use of this Site.

This website (“www.connectiontraining.com“) is owned and maintained by Connection Training, registered at Stonefold Farm, Masham, Ripon, North Yorkshire, UK, HG4 4LA.
Connection Training is committed to safeguarding the privacy of visitors to its websites. Please read the following policy to understand how we will treat your personal information when you use the Site. This policy may vary from time to time so please check it regularly.

We may contact you from time to time by email. If you are on our email list, it is because you have expressed interest in receiving Connection Training communication through:
> Subscribing to our newsletter on our website
> Making a Purchase from Connection Training
> Subscribing to become a member at Connection Training
> Signing up to an email newsletter list at a Connection Training event

We will not pass on your details to any third party and you can unsubscribe at any time by clicking ‘unsubscribe’ in any email communication received from Connection Training or by contacting us at theteam@connectiontraining.com

What happens to the information collected on the Site

Whenever you visit a page of the Site, certain information is automatically stored in a log file. This includes demographic data and browsing patterns, but does not include data which may identify an individual user. This information is only used for statistical purposes to help improve this site and provide accurate statistics to advertisers in the form of aggregated data.
We may use “cookies” to identify you when you visit the Site. A cookie is a small file that can be placed on your computer’s hard disk or on a website server. Such cookies do not retrieve information about you stored on your hard drive and do not corrupt or damage your computer or computer files. You are not obliged to accept a cookie that we send you, and you can in fact modify a browser so that it will not accept cookies. For more information about cookies including how to set your internet browser to reject cookies please go to www.allaboutcookies.org.

How personal information is used

We may also collect personal information from you through enquiry, newsletters and registration forms and every time you e-mail us your details or log on using your user name and password. We may use this information to personalise aspects of our services, to carry out market research surveys, to run competitions and to provide you with updates about developments on the Site and information about the products and services we offer. If you do not wish to receive information about our products or services, please email us at theteam@connectiontraining.com

We will not disclose any information we hold about you to any third party without your permission. However, please note that in order to process your data we may on occasion be required to share your information with other group companies or any suppliers we engage to provide services which involve processing data on our behalf.

In the event that Connection Training is acquired by or merges with another company, your personal information may be passed to the purchasing/merging company amongst the transferred business assets. This will enable your relationship to continue with Connection Training despite the change of ownership. Your personal information may also be passed (on a confidential basis) to companies with whom Connection Training is negotiating such a sale/merger as part of the verification exercise carried out on Connection Training by the third party.

Please be aware that we cannot guarantee that third party services accessible through the Site operate the same Privacy Policy.

Access and changes to your registration information and preferences

Registered users may access their identified contact information and other registration information and correct any discrepancies or update information by logging in and clicking on the “My Profile” link at any time. The accuracy of such information is solely the responsibility of the user.

If you wish to receive alerts, newsletters, special offers or promotions from us, please tick the appropriate check box when you register for personalized services or access or amend your preferences by logging in and clicking on the “My Profile” link at any time. If you wish to cease receiving any of this information, amend your preferences by logging on and clicking on the “My Account” link at any time.

Site security

We use up-to-date storage and security techniques to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. All our employees and any suppliers we engage to process your data are obliged to respect the confidentiality of your information.

If you have any questions concerning this Privacy Policy or would like us to amend or destroy your details, please email us at theteam@connectiontraining.com.

Terms and conditions

This website (the “Site”) is owned and maintained by Connection Training whose registered office is at Stonefold Farm, Ilton, Ripon, North Yorkshire, UK, HG4 4LA. By accessing or using the Site, you acknowledge and agree to be bound by these Terms and Conditions. These Terms and Conditions may vary from time to time, so please check them regularly. Your continued use of the Site following the posting of any changes will mean that you have accepted the changes.

Please note that, as well as abiding by these terms and conditions, anyone who takes out either an annual personal subscription or a monthly personal subscription, will have to accept the terms and conditions contained in the Personal Subscription Agreement.

General terms and conditions

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by any third party. You shall indemnify Connection Training against all costs, claims, demands or expenses incurred by or made against Connection Training or the Site as a result of any breach of these Terms and Conditions or howsoever.
If these Terms and Conditions are not accepted in full, you do not have permission to access the contents of the Site and should cease using the Site immediately.

Site content

All content on this website, including site layout, design, images, programs, text and other information (collectively, the “Content”) is the property of Connection Training and its affiliated companies or licensors and is protected by copyright and other intellectual property laws. The Site is for personal use only and all material is provided for information purposes only.

The Site may contain hyperlinks to other sites or resources that are provided for your convenience. Except in relation to links to websites owned by Connection Training or any of its affiliated companies, Connection Training is not responsible for the availability of external sites or resources linked to the Site, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources.

Transactions that occur between you and any third party are strictly between you that third party and are not the responsibility of Connection Training. Because Connection Training is not responsible for the availability or accuracy of these outside resources or their contents, you should review the terms and conditions and privacy policies of these linked sites, as their policies may differ from ours.

Use of site content

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer or sell any information (whether in hard copy or electronic format) obtained from the Site except in accordance with the permissions set out below or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997 as applicable.

You may print or download Content from the Site for your own personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices. You may not engage in systematic retrieval of Content from the Site to create, compile, directly or indirectly, a collection, compilation, database or directory without prior written permission of Connection Training.
You agree that you will not use any robots, spiders, crawlers or other automated downloading programs to: (i) continuously and automatically search or index any Content, unless authorized by us; (ii) harvest personal information from the Site for purposes of sending unsolicited or unauthorized material; or (iii) cause disruption to the working of the Site.

If you do not observe any of these requirements, your permission to use the material contained on the Site shall automatically terminate and you must immediately destroy any copies you have made of such material. Connection Training reserves the right at any time at its discretion to withdraw or modify the licenses set out above. If you have any questions about whether a particular use is authorized and any requests for permission to publish, reproduce, distribute, display or make derivative works from any of Content, please send us an email.

Disclaimer

The Site and all Content, products and services included in or accessible from this site are provided “as is” and without warranties or representations of any kind (express, implied and statutory, including but not limited to the warranties of title and non-infringement and the implied warranties of merchantability and fitness for a particular purpose), all of which Connection Training disclaims to the fullest extent permitted by law. Your use of the Site is at your sole risk.

To the extent permissible under applicable laws, no responsibility is assumed for injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of ideas, instructions, methods, products or procedures contained in the Site

To the extent permissible under applicable laws, neither Connection Training nor any of its affiliates or licensors shall be liable to you or anyone else for any loss or injury, caused in whole or part by its negligence or contingencies beyond its control in procuring, compiling, interpreting, reporting or delivering information through the Site. In no event will Connection Training, its affiliates or licensors be liable to you or anyone else for any decision made or action taken by you in reliance on such information. Connection Training and its affiliates and its licensors shall not be liable to you or anyone else for any damages (including, without limitation, consequential, special, incidental, indirect, or similar damages) even if advised of the possibility of such damages.

Connection Training neither endorses nor takes responsibility for any products, goods or services offered by third party vendors through our services or advertised on our system.

Interruption to service

Connection Training aims to keep the Site available twenty-four hours a day, seven days a week, to maintain saved information and to ensure that the quality of the Site remains high. However, due to technical failures, acts of God or routine maintenance, availability may be limited and/or information may be lost. Connection Training shall not be liable for lost information or non-availability of services.

In addition, Connection Training does not warrant that the functions contained in the material contained in the Site will be uninterrupted or error free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials. As a result, we do not accept any ongoing obligation, liability or responsibility in respect of the same.

Home Study Course and online information Refund policy

You acknowledge that you use this Site at your own risk. Connection Training will issue refund within 30 days of purchase of a Home Study Course or other online information. After 30 days, Connection Training cannot offer any refund for these purchases.

Physical Product Refund Policy
You may return most new, unused, unopened items within 30 days of delivery for a full refund (price of product plus sales tax if applicable). We’ll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. Please note, DVDs that have been opened and any products that have been used will not be accepted.

Connection Training is committed to safeguarding the privacy of visitors to its websites. Please refer to our Privacy Policy (see above).

Miscellaneous

Connection Training reserves the right to remove, alter, change or vary the services offered on the Site at any time without notice.

Law and jurisdiction

The Site is administered by Connection Training, located in England. This agreement shall be governed by the laws of England and Wales. The Courts of England and Wales are to have exclusive jurisdiction and venue for any dispute arising out of or in connection with the use of the Site